Product Return Policy

ANY ITEMS TO BE RETURNED MUST BE APPROVED AND RECEIVE A “Return Goods Authorization” (RGA).

General stock items are returnable if they are unused, in new condition and have a purchase date of less than ninety (90) days. Authorized returns for products distributed by CSI will be credited for the original purchase price less a restocking charge of up to twenty-five (25%). Products manufactured by CSI will be credited for the original purchase price less a restocking charge of no less than twenty five percent (25%).

Special Order items distributed by Certified Slings & Supply^®, Inc. are subject to the specific Manufacturer’s Policies, which may vary.

Custom products built by Certified Slings & Supply^®, Inc. are not returnable.